Voluntary “give-aways”

Voluntary “give-aways”

In a recent post we warned of the likely loss of billing opportunities if you give away service advice just to demonstrate how informed you are. In this post we outline when it may be appropriate to volunteer information or other free offers in order to secure...
Involuntary “give-aways”

Involuntary “give-aways”

If you sell services, rather than supply goods, this usually involves you providing advice for a fee. If your advice is sought after, the amount you can charge for your service(s) may be considerable. Which is why you should be wary of giving away your advice FOC. Why...
The importance of being interested

The importance of being interested

Conversation takes a turn for the worse if you have an opinion that your client has no idea how to solve their problem(s) and all they need to do is listen to your solution. And you may be right in your interpretation of the facts, but will the client appreciate your...
The winds of change

The winds of change

A new King, the possibility of a change of government next year, and signs that we may, at last, be emerging from the disruptions created by Brexit and COVID. Meanwhile, back at helms of our small business sector firms, entrepreneurs are obliged to deal with the...
More financial support for energy intensive sectors

More financial support for energy intensive sectors

Some businesses could see their bills slashed by as much as 20% off predicted wholesale prices, thanks to further government support launched on 26 April 2023 for sectors using high amounts of energy. Applications have now opened for energy and trade intensive sectors...
Less could be more

Less could be more

Is there mileage in the old adage that it is unwise to keep all your eggs in one basket? Most businesses build an expanding customer list; each customer a separate income stream for their business. Compare this with being employed; one employer, one income stream. The...